There are a growing number of fraudulent escrow services that steal money, merchandise, and identities from unsuspecting consumers online. The existence of such sites also undermines the reputation of Escrow.com's legitimate escrow service.
For the safest transaction, we encourage you to only use Escrow.com, a fully licensed and accredited escrow company. If you choose to use any other escrow service, the information on these pages may still help you to avoid becoming a victim.
Here are a couple of points to keep in mind while using Escrow.com:
Fully licensed and accredited as an Escrow company
Escrow.com is a licensed escrow service that helps buyers and sellers online carry out their transactions. The third party involved in this transaction is not only neutral; it is the single largest provider of escrow services online. Furthermore, being a government regulated entity, Escrow.com audited regularly, and they use industry standard technologies to protect online information.
However, Escrow.com does more than just keep your money in custody for the transaction. It also monitors the entire transaction, from shipping to delivery, to ensure that the buyer and seller hold up to their ends in the agreement. Once the funds have been received to Escrow.com, the seller will be notified that he or she has ten days to ship the item. If the item is not shipped within the ten days, the escrow is returned to the buyer. Escrow.com requires that the seller ship goods according to its list of approved shipping companies which uses shipment tracking information. The seller is required to insure the goods at full value to the buyer and is responsible for damages if not insured properly.
Once the goods or services have been delivered, Escrow.com allows a reasonable inspection period to assure that the goods provided by the seller are genuine and legitimate. When Escrow.com receives confirmation from you that the obligations have been met or if the inspection period lapses without notification to release funds, Escrow.com will release the payment to the seller.
Further, it provides a 24/7 support system to address all grievances from the buyer and the seller throughout the transaction and uses arbitration to solve any issues that may arise. Escrow.com’s arbitration process is a simple, two-step process. In the cases of a dispute between the buyer, seller, or broker, the parties notify Escrow.com at which time a “Dispute Date” is immediately set. At that point, the parties have a fourteen day negation period to come to an agreement. If no agreement is made, Escrow.com is again notified and another fourteen day period, known as the “Arbitration Commencement Period” begins. In this step, the dispute may be forwarded and settled by the American Arbitration Association or Judicial and Mediation Services, Inc.
We are not affiliated with other Escrow sites
Escrow.com and its subsidiaries only perform escrow services at Escrow.com. Any other escrow site that claims to be affiliated with Escrow.com is making a fraudulent claim. We do not belong to any escrow consortiums or similar organizations and will never direct you away from Escrow.com to view transactions or pay a seller.
Fraudulent email activity is increasing. These emails may appear to be from legitimate companies that you do business with - such as your bank, an online auction site, or your Internet service provider. You are often asked to validate or confirm your personal information by sending a reply, clicking on a link, or opening an attachment. These messages can contain viruses designed to record your keystrokes. These emails can also direct you to counterfeit websites that appear to be genuine.
If you suspect that an email that appears to be from Escrow.com is not legitimate, please call our telephone support team.
The Ultimate Guide to Paying Safely Online
The introduction of online payments has given the world an easy, convenient way to perform financial transactions. Long gone are the days when you write a check, address an envelope, place a stamp on it, and drop it in the mail box. Still, there are people who fear the pitfalls of online transactions. It seems that most of those people are from the older generation who lack an understanding about the security online transactions can provide. The truth is online payments from companies such as Escrow.com can be considered a much safer method of securing your money than any other form of payment available.