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United States

Internet Escrow Services, Inc. is licensed in the US holding a combination of escrow and money services business licenses. The jurisdictions we are licensed in can be found below."

State License Type Regulator License Number
Alabama Money Transmitter Alabama Securities Commission 564
Alaska Money Transmitter State of Alaska, Department of Commerce, Community, and Economic Development 010125
Arizona Escrow Arizona Department of Financial Institutions EA 0908016
Arkansas Money Transmitter Arkansas Securities Department 113273
California Escrow California Department of Financial Protection and Innovation 9631867
Colorado Money Transmitter Colorado Division of Banking 500239
Connecticut Money Transmitter Connecticut Department of Banking MT-1370002
Delaware Money Transmitter State of Delaware Office of the State Bank Commissioner 025180
District of Columbia Money Transmitter District of Columbia Department of Insurance, Securities and Banking MTR1370002
Florida Money Transmitter Florida Office of Financial Regulation FT230000225
Georgia Seller of Payment Instruments Georgia Department of Banking and Finance 56015
Hawaii The state of Hawaii does not require a license.
Idaho Escrow Idaho Department of Finance ESC 1050
Illinois Money Transmitter Illinois Department of Financial and Professional Regulation MT.0000289
Indiana The state of Indiana does not require a license.
Iowa Money Transmitter Iowa Division of Banking 2017-0014
Kansas Money Transmitter Kansas Office of the State Bank Commissioner MT.0000076
Kentucky Money Transmitter Kentucky Department of Financial Institutions SC401842
Louisiana Money Transmitter Louisiana Office of Financial Institutions 1370002-1507910
Maine Money Transmitter Maine Department of Professional & Financial Regulation NMT1433046
Maryland Money Transmitter Office of the Maryland Commissioner of Financial Regulation 1370002 (Our Nationwide Multistate Licensing System (NMLS) Unique Identifier is 1370002. Consumers can verify our license information at
Massachusetts The state of Massachusetts does not require a license.
Michigan Money Transmitter Michigan Department of Insurance and Financial Services MT0020992
Minnesota Money Transmitter Minnesota Department of Commerce MN-MT-1370002
Mississippi Money Transmitter Mississippi Department of Banking and Consumer Finance 3502
Missouri Sale of Checks and Money Transmitter Missouri Division of Finance MO-23-8071
Montana Escrow Montana Division of Banking and Financial Institutions 1370002
Nebraska Money Transmitter Nebraska Department of Banking & Finance 1370002
Nevada Escrow State of Nevada Department of Business and Industry Division of Mortgage Lending 5364
New Hampshire Money Transmitter State of New Hampshire Banking Department 21980-MT
New Jersey Money Transmitter New Jersey Department of Banking and Insurance L070667
New Mexico Escrow New Mexico Financial Institutions Division 00139
New York Licensed as a Money Transmitter by the Banking Department of the State of New York New York State Department of Financial Services MT 104879
North Carolina Money Transmitter North Carolina Office of the Commissioner of Banks 159691
North Dakota Money Transmitter North Dakota Department of Financial Institutions MT103183
Ohio Money Transmitter Ohio Department of Commerce Division of Financial Institutions OHMT125
Oklahoma Money Transmitter Oklahoma Banking Department OKDOB001
Oregon Escrow Oregon Real Estate Agency 201220510
Rhode Island Currency Transmitter State of Rhode Island Department of Business Regulation - Division of Banking 20203934CT
South Carolina Money Transmitter Office of the Attorney General - Money Services Division 1370002
South Dakota Money Transmitter South Dakota Department of Labor and Regulation - Division of Banking 1370002.MT
Tennessee The state of Tennessee does not require a license.
Texas Money Transmitter Texas Department of Banking 3087
Utah Money Transmitter Utah Department of Financial Institutions 1370002
Vermont Money Transmitter Vermont Department of Financial Regulation - Banking Division 100-113
Virginia Money Transmitter Virginia Bureau of Financial Institutions MO-348
Washington Escrow Washington Department of Financial Institutions 540-EA-91143
West Virginia Money Transmitter West Virginia Division of Banking WVMT-1370002
Wisconsin The state of Wisconsin does not require a license.
Wyoming Money Transmitter Wyoming Division of Banking 7240

Making a Complaint Regarding Internet Escrow Services, Inc.

All complaints are taken seriously and will be dealt with urgently. To file a complaint please contact us directly using the details below:

Phone: Customer Service 1-888-511-8600
Write: 180 Montgomery St, Suite 650, San Francisco, CA 94104, USA.

After first contacting Internet Escrow Services, Inc., if you still have an unresolved complaint regarding the company’s escrow services, residents of certain jurisdictions may also consider the following:


For Alaska Residents Only:

If your issue is unresolved by Internet Escrow Services, Inc. at 1-888-511-8600, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at or call Nine Zero Seven Four Six Five Two Five Two One


Click here to read the Colorado customer notice.

Telephone: 303-894-7575
By mail: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202
By email:


Telephone Number: 888-473-4858
International Telephone Number: 312-281-0341
By mail: Illinois Department of Financial and Professional Regulation 100 West Randolph, 9th Floor Chicago, IL 60601


The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Internet Escrow Services, Inc. / NMLS # 1370002 at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201.

Click to download Consumer Complaint Form (English) or Formulario de Queja (Spanish).

Fax: 410-333-3866 (Mark your fax to the attention of the Consumer Services Unit)
Telephone: 410-230-6100
Toll Free: 888-784-0136
Email (Please include your letter/complaint form with any and all relevant documentation)
By mail: The Commissioner of Financial Regulation for the State of Maryland 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201, Attention: Consumer Services Unit

New York

Phone: 877-226-5697
Toll Free: 1-877-BANK-NYS (226-5697)
Mail: Department of Financial Services, Consumer Assistance Unit, 1 State Street, New York, NY 10004 or the Department of Financial Services, Consumer Assistance Unit, 1 Commerce Plaza, Albany, NY 12257


Telephone: 512-475-1300
Toll Free: 877-276-5554
By mail: Texas Department of Banking 2601 N. Lamar Boulevard Austin, Texas 78705


Main Phone Number: 360-902-8700
Toll Free: 1-877-RING DFI (746-4334)
By mail: Washington State Department of Financial Institutions PO Box 41200 Olympia WA 98504-1200


Payments Australia Pty Ltd trading as (ACN: 166 996 685, ABN: 68 166 996 685) is the issuer of the Escrow Services and is a related body corporate of Internet Escrow Services, Inc. (which operates the service in the United States and elsewhere). Payments Australia Pty Ltd has registered office at Level 37, 225 George Street, Sydney, NSW 2000 Australia and holds an Australian Financial Service (“AFS”) licence number 501215.

Making a Complaint Regarding Payments Australia Pty Ltd

If you have a complaint about any of our products or services please contact us by:

Phone: 1300 372 769, Tuesday - Saturday (between 8am and 4pm, Australian Eastern Standard Time)
Write: Level 37, 225 George Street, Sydney, NSW 2000, Australia

Our staff will aim to resolve your complaint as quickly as possible and will acknowledge your complaint promptly. We will investigate the complaint and if necessary, decide upon appropriate action. You are entitled to refer your matter to the Australian Financial Complaints Authority at any time. You just need to advise us and we will facilitate the referral free of charge. The Australian Financial Complaints Authority can be contacted directly as follows:

Address GPO Box 3, Melbourne, VIC, 3001
Phone 1800 931 678

This service is provided to you free of charge.


Canadian Payments Inc. trading as (Licensee number: 904468) is the issuer of the Escrow Services and is a related body corporate of Internet Escrow Services, Inc. (which operates the service in the United States and elsewhere). Canadian Payments Inc. has a registered office at #250 - 997 Seymour St., Vancouver, BC, V6B 3M1 and is regulated by Revenu Québec.

Making a Complaint Regarding Canadian Payments Inc.

Customers may wish to directly submit a complaint and can resolve this internally. Direct submissions can be made by contacting us by telephone on 1-888-511-8600 or by email at

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