How general merchandise escrow works

Standard Fee
  1. Buyer and Seller agree to terms
  2. Buyer submits payment to Escrow
  3. Seller delivers goods or service to buyer
  4. Buyer approves goods or services
  5. Escrow.com releases payment to seller

Escrow.com reduces the risk of fraud by acting as a trusted third-party that collects, holds and only disperses funds when both Buyers and Sellers are satisfied.

How It Works : For Buyers And Sellers

  1. Buyer and Seller agree to terms - Either the Buyer or Seller begins a transaction. After registering at Escrow.com, all parties agree to the terms of the transaction.
  2. Buyer pays Escrow.com - The Buyer submits a payment by approved payment method, Escrow.com verifies the payment, the Seller is notified that funds have been secured.
  3. Seller ships merchandise to Buyer - Upon payment verification, the Seller is authorised to send the merchandise and submit tracking information. Escrow.com verifies that the Buyer receives the merchandise.
  4. Buyer accepts merchandise - The Buyer has a set number of days to inspect the merchandise and the option to accept or reject it. The Buyer accepts the merchandise
  5. Escrow.com pays the Seller - Escrow.com releases funds to the Seller.

Frequently Asked Questions

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Not sure if your transaction can be covered? Call our friendly support team on 888-511-8600 to find out