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What do I do if my name shows up on WHOIS but the Seller has not sent me the user name and password?

Once funds are secured in escrow and the WHOIS information shows the Buyer as the registrant, the Inspection Period can be started. The Buyer should use the Inspection Period time to confirm that they have received any needed user name or password. The Buyer will need to reject the domain on the Escrow.com site if they do not have control before the end of the Inspection Period. If there are any issues after that point, the Buyer must contact the Registrar to resolve any issues over the ownership of the domain; the Registrar should recognize the escrow transaction as a legally binding agreement.

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