File a Complaint

All complaints are taken seriously and will be dealt with urgently. To file a complaint please contact us directly using the details below:

Phone: Customer Service 1-888-511-8600
Write: 180 Montgomery St, Suite 650, San Francisco, CA 94104, USA.

If you would like to contact your jurisdiction to file a complaint please see the details below:

Texas Customers:

Texas Department of Banking

Telephone Number: 877-276-5554 (toll free)
By mail: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705

Washington Customers:

Washington Department of Financial Institutions

Telephone Number: 877-746-4334