Along with providing members with safe and secure ways to conduct online transactions, we are fully committed to protecting our members' privacy and personal information.
A Special Note About Children
Our services are not directed towards minors nor do we encourage minors to use our services. Minors are not eligible to use our services and should not submit any personal information to us.
Collection of User Information
We only require our members to submit information necessary to use the services offered through our web site or our partners' web sites. This information includes your name, e-mail address, your mother's maiden name (for password verification only), address, phone number and payment information (which may include credit card, contact, and banking information).
From time to time, members of Escrow.com will be given the option to participate in online surveys. Participation is always at your option. The information gathered from our surveys will only be used to enhance our members' experience, and to help us identify services and needs which may be valuable to our members in the future.
Members of Escrow.com may also be given an opportunity to participate in contests and promotions which may also require information from our users. The information provided will only be used to notify winners and conduct the promotion. Participation in these contests and promotions is always at your option.
Use and Disclosure of Personal Information
- Use of your information: We use personal information from our users solely to provide and enhance our services. For example, we use personal information to verify the identities of buyers, sellers, and brokers; process the transaction, verify receipt of payment, and confirm shipping information. These uses include, but are not limited to, sharing your information with other companies (such as your credit card company or banking institution) and exchanging your information with the other party to your transaction. We may also request information about you from third parties to provide our services. We also use personal information internally to improve our services.
- Passwords and Our Confidential Information: We require that you do not disclose or share your password or other identifying information we provide to you with anyone else. Such passwords and information are our property and your use may be revoked by us at our discretion. You are also prohibited from using any password other than ones we authorize you to use.
Use and Disclosure of Transaction Information
The terms and conditions of any transaction facilitated by Escrow.com shall be considered confidential information and, as between the parties to a transaction and Escrow.com, Escrow.com will not disclose the terms to outside parties without the written consent of all of the parties to any transaction.
With the understanding that perfect security does not exist on the Internet, we employ industry standard technologies to protect our users' information, including firewalls and secure socket layers. We also have appropriate off-line security measures in place in our physical facilities to protect the privacy of your personal information. So long as we employ reasonable security measures, we are not responsible for any unauthorized loss or disclosure of your information. Moreover, we are not responsible for the disclosure of your information by our partners or by other companies not under our control.
Changes to Your Account
Escrow.com gives you the ability to change or edit your personal information contained in your profile. Additionally, Escrow.com gives you the opportunity to deactivate your account if you choose. Contact us by filling out the customer support form and request the deactivation of your account. If you have active transactions open, your account will be deactivated after your transactions have been resolved.
We reserve the right to retain information after you have deactivated your account or information that you have requested to be removed in order to comply with applicable law, resolve disputes, and enforce our rights.
Revised May 3, 2012.