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This section covers Frequently Asked Questions relating to the API, developers portal and available integrations. Help and FAQ’s relating to the general escrow process and website are available here.

Account FAQs

I forgot my password. How do I reset it?

How do I change my password?

How do I verify my account?

Why do you need my personal / company documents?

I am a Seller, Broker, Partner, or Affiliate. How do I get paid?

Sandbox FAQs

Do you have a way for me test your API / my integration?

What is the difference between the Sandbox and Production environments?

Does my account work in the Sandbox Environment?


What is an API?

What is an API key?

Can I use multiple API keys?

I’ve lost my API key, can I retrieve it again?

Buy It Now Button FAQs

What is a Buy It Now Button?

How does a Buy It Now Button work?

How many Buy It Now Buttons can I create?

Referral Links FAQs

How do referral links work?