Questions? Feedback? powered by Olark live chat software

What is required to verify my identification?’s Know Your Customer (KYC) program ensures the safety of all transactions by confirming customer identity through documentation collection.

To confirm your personal details and address, you must upload a valid proof of identity and proof of address document. This could be a government ID if it adequately verifies your identity and address.

To view a list of acceptable documents for personal KYC, click here.

To view a list of acceptable documents for company KYC, click here.

For Australian users or account owners located/registered in Australia, KYC verification is required regardless of transaction amount.

If you have additional questions or concerns, please contact our customer support department via email at or chat support when they are online.