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United States

Internet Escrow Services at Escrow.com is fully licensed and accredited as an escrow company

Government agencies perform regular audits of independently licensed escrow companies. The audit examinations serve to protect public funds, determine safety and soundness of operations and determine compliance with escrow statutes and regulations. Internet Escrow Services Inc. has a registered office at 180 Montgomery St, Suite 650, San Francisco, CA 94104, USA.

Internet Escrow Service Inc. is licensed in the following US jurisdictions.

State License Type Regulator License Number
Alaska Money Transmitter State of Alaska, Department of Commerce, Community, and Economic Development 010125
Arizona Escrow Arizona Department of Financial Institutions EA 0908016
Arkansas Money Transmitter Arkansas Securities Department 113273
California Escrow California Department of Business Oversight 9631867
Colorado Money Transmitter Colorado Division of Banking 500239
Connecticut Money Transmitter Connecticut Department of Banking MT-1370002
Delaware Money Transmitter State of Delaware Office of the State Bank Commissioner 25180
District of Columbia Money Transmitter District of Columbia Department of Insurance, Securities and Banking MTR1370002
Florida Money Transmitter Florida Office of Financial Regulation FT230000225
Georgia Seller of Payment Instruments Georgia Department of Banking and Finance 56015
Idaho Escrow Idaho Department of Finance ESC 1050
Illinois Money Transmitter Illinois Department of Financial and Professional Regulation MT.0000289
Indiana The state of Indiana does not require a license.
Iowa Money Transmitter Iowa Division of Banking 2017-0014
Kansas Money Transmitter Kansas Office of the State Bank Commissioner MT.0000076
Kentucky Money Transmitter Kentucky Department of Financial Institutions SC401842
Louisiana Money Transmitter Louisiana Office of Financial Institutions 1370002-1507910
Maine Money Transmitter Maine Department of Professional & Financial Regulation NMT1433046
Massachusetts The state of Massachusetts does not require a license.
Michigan Money Transmitter Michigan Department of Insurance and Financial Services MT0020992
Mississippi Money Transmitter Mississippi Department of Banking and Consumer Finance 3502
Mississippi Money Transmitter Mississippi Department of Banking and Consumer Finance 3502
Missouri Sale of Checks Missouri Division of Finance MO-17-8071
Montana Escrow Montana Division of Banking and Financial Institutions 1370002
Nebraska Money Transmitter Nebraska Department of Banking & Finance 1370002
New Hampshire Money Transmitter State of New Hampshire Banking Department 21980-MT
New Mexico Escrow New Mexico Financial Institutions Division 00139
North Carolina Money Transmitter North Carolina Office of the Commissioner of Banks 159691
North Dakota Money Transmitter North Dakota Department of Financial Institutions MT103183
Ohio Money Transmitter Ohio Department of Commerce Division of Financial Institutions OHMT125
Oklahoma Money Transmitter Oklahoma Banking Department OKDOB001
Oregon Escrow Oregon Real Estate Agency 201220510
Pennsylvania Money Transmitter Pennsylvania Department of Banking and Securities 64408
Rhode Island Electronic Money Transfer State of Rhode Island Department of Business Regulation - Division of Banking 20173541MT
South Dakota Money Transmitter South Dakota Department of Labor and Regulation - Division of Banking MT.2134
Texas Money Transmitter Texas Department of Banking 3087
Vermont Money Transmitter Vermont Department of Financial Regulation - Banking Division 100-113
Washington Escrow Washington Department of Financial Institutions 540-EA-91143
West Virginia Money Transmitter West Virginia Division of Banking WVMT-1370002
Wisconsin The state of Wisconsin does not require a license.
Wyoming Money Transmitter Wyoming Division of Banking 7240

Making a Complaint Regarding Internet Escrow Services Inc.

All complaints are taken seriously and will be dealt with urgently. To file a complaint please contact us directly using the details below:

Phone: Escrow.com Customer Service 1-888-511-8600
Write: Escrow.com 180 Montgomery St, Suite 650, San Francisco, CA 94104, USA.
Email: support@escrow.com

After first contacting Internet Escrow Services Inc., if you still have an unresolved complaint regarding the company’s escrow services, residents of certain jurisdictions may also consider the following:

Alaska

Online: https://www.commerce.alaska.gov/web/dbs/ConsumerFinance/MoneyServiceBusinesses.aspx
Telephone: 1-888-925-2521 or 907-465-2521
Email: moneytransmitters@alaska.gov
By mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

Colorado

Click here to read the Colorado customer notice.

Online: https://www.colorado.gov/pacific/dora/division-banking
Telephone: 303-894-7575
By mail: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202

Illinois

Online: http://www.idfpr.com/
Telephone Number: 888-473-4858
International Telephone Number: 312-281-0341
By mail: Illinois Department of Financial and Professional Regulation 100 West Randolph, 9th Floor Chicago, IL 60601

Texas

Online: http://www.dob.texas.gov/
Telephone: 512-475-1300
Toll Free: 877-276-5554
By mail: Texas Department of Banking 2601 N. Lamar Boulevard Austin, Texas 78705

Washington

Online: http://www.dfi.wa.gov/
Main Phone Number: 360-902-8700
Toll Free: 1-877-RING DFI (746-4334)
By mail: Washington State Department of Financial Institutions PO Box 41200 Olympia WA 98504-1200

Australia

Payments Australia Pty Ltd trading as escrow.com (ACN: 166 996 685, ABN: 68 166 996 685) is the issuer of the Escrow Services and is a related body corporate of Internet Escrow Services, Inc. (which operates the escrow.com service in the United States and elsewhere). Payments Australia Pty Ltd has registered office at Level 20, 680 George St., Sydney NSW 2000 Australia and holds an Australian Financial Service (“AFS”) licence number 501215.

Making a Complaint Regarding Payments Australia Pty Ltd

If you have a complaint about any of our products or services please contact us by:

Phone: 1300 372 769, Monday to Friday (between 9am and 5.30pm, Sydney time on a working day)
Write: PO Box 20277, World Square, NSW, 2002, Australia
Email: support@escrow.com

Our staff will aim to resolve your complaint as quickly as possible and will acknowledge your complaint promptly. We will investigate the complaint and if necessary, decide upon appropriate action. You are entitled to refer your matter to the Australian Financial Complaints Authority at any time. You just need to advise us and we will facilitate the referral free of charge. The Australian Financial Complaints Authority can be contacted directly as follows:

Address GPO Box 3, Melbourne, VIC, 3001
Phone 1800 931 678
Email info@afca.org.au
Online www.afca.org.au

This service is provided to you free of charge.

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