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Customer Support for Escrow Services

How It Works

Learn how the Escrow process works in our step-by-step overview.

How Much Does It Cost?

Use our Fee Calculator to determine the amount of your escrow fee.

Frequently Asked Questions

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How To Contact Customer Support

If your question isn't answered here, contact Customer Support.

Top Questions

How do I start an Escrow?
Begin a new transaction after you register or sign in.

I lost my password. What do I do?
Complete our Password Assistance form and a new password will be emailed to you.

What are my payment options?
Wire transfer, and in some cases PayPal, credit card (American Express, MasterCard and Visa) and check/money orders. Read More...

How long will the online escrow process take?
It depends upon: 1) the inspection period agreed upon by both parties; 2) the Buyer’s method of payment; 3) Delivery time from Seller to Buyer; 4) Seller’s selected disbursement option. Expect 5 to 20 days to complete an escrow. Read More...

What is IES?
Internet Escrow Services^(SM) (IES) is an Escrow.com subsidiary that processes escrow transactions.

All US dollar escrow services offered on this Website are provided independently and exclusively by Internet Escrow Services^(SM) (IES), one of the operating subsidiaries of Escrow.com. IES is fully licensed and accredited as an escrow company and is subject to compliance with all applicable escrow regulations, including the California Financial and Business Code.