Escrow.com
eBay
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Frequently Asked
Questions


 
Frequently Asked Questions for eBay Customers


General

Do the services offered through Escrow.com favor either the Buyer or the Seller?

Does Escrow.com service have a limit on transaction size?

How do Buyers or Sellers cancel transactions?

How long does the escrow process take?

What if I want to purchase the vehicle using financing?

What is an Inspection Period, when does it start, and how long does it last?

Payment

Are international wire transfers charged any extra fees when sent to Escrow.com?

As the Buyer, what happens to my money when I send it to Escrow.com?

Can I use my credit card or PayPal as payment for a transaction?

How are Buyer's refunded?

How does Escrow.com protect against fraud?

How does PayPal work with Escrow.com?

How long does it take to clear a PayPal payment?

How quickly are all payments processed?

What is Internet Escrow Services (IES)?

What is the verification of "good funds" or "secured funds"?

Where do I send my payment?

Who is responsible for paying the escrow fees to Escrow.com?

Who is responsible for taxes, customs, and import fees?

Who pays for currency conversion rates?

Why are the Premier Payments options (PayPal and Credit Card) not available on my transaction?

Shipment

How should I ship merchandise?

Should I insure the shipment?

What if the items are damaged during shipping?

What if the Seller does not ship the items?

When does the Seller ship the items?

Who pays for shipping?