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Additional Information or Assistance
Customer Support
Have a question about the escrow process? Read through our Online Support for immediate answers.
How It Works
A step by step tutorial
Lost Your Password?
Click Here
E-mail Support
If you have questions about a transaction, please use our Customer Support form.
Telephone Support
If you have a serious issue to report, please use our live phone support. It is available Monday-Friday, 8am to 4:00pm, Pacific.
- 888-511-8600 Toll-free (USA and Canada)
- 1-949-790-5890 (International)
Office
Escrow.com
16251 Laguna Canyon Road
Suite 150
Irvine, CA 92618-3603
949-790-5800 (phone)
949-790-5801 (fax)
Map
Visit Mapquest for driving directions.
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Customer Assistance
Because of regulatory rules, Escrow.com Customer Support is limited in what they can and cannot assist you with.
They can assist you with:
• Verifying transaction status
• Sending amendment forms
• Explaining general escrow
They can assist you with the following items, but may not perform them on your behalf:
• Entering tracking
information
• Accepting merchandise
• Rejecting merchandise
• Submitting a payment
• Agreeing to terms
• Entering or editing user
profile information
• Sending a lost password
To perform any of the above items, please sign in or register.
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Customer Support